Emergency Medicine - Olean General Hospital | Olean | New York | (716) 373-2600 | Responding to the health care needs of the greater Olean New York area
515 Main Street, Olean, New York 14760
(716) 373-2600

Olean General Hospital

Emergency department

Olean General's Emergency Department is open 24-hours a day, 7 days a week with a full complement of support services in diagnostic imaging, surgery, cardiopulmonary and laboratory analysis.

For critical cases requiring transportation over long distances or rough terrain, the Louis A Magnano Mercy Flight Center provides life saving air transportation to patients in need of tertiary care.

What is ER at Home?

ER at Home is a virtual telehealth program that allows patients to schedule a visit with an emergency department provider for minor illnesses and injuries from the comfort of their home using a smartphone, computer or tablet. The program allows patients to speak with a provider and potentially avoid a trip to the emergency department while getting the care they need. 

Are there specific hours?

Yes. ER at Home is available seven days a week from 12 to 8 p.m.

What if I have a serious health issue?

ER at Home is for minor illnesses and injuries. Anyone suffering from serious symptoms such as chest pain, severe bleeding, broken bones or a stroke, should call 911 and get to the emergency department immediately. ER at Home is not a substitute for critical situations. During a telehealth visit, the provider may determine the patient needs to go to the ER for an in-person visit. 

To schedule a virtual ER visit today, click here.


Our Approach

The overall approach in our Emergency Department focuses on the team of medical professionals all board certified or eligible and extremely proficient in emergency medicine. The Department offers emergency medical care 24 hours a day, 7 days a week and is for patients whose needs range from life-threatening conditions to less urgent needs like colds or cuts. Essential to its efficient operation is the triaging of patients according to the range of illnesses or conditions they present.

The Emergency Department is state-of-the-art, capable of accommodating up to 17 patients in need of critical care, and utilizes an electronic patient record for efficiency and accuracy.


The Emergency Department at Olean General provides benefits that include:

  • A management team focused on emergency medicine and its demanding needs
  • Immediate and responsive care
  • A triaging system that quickly assesses patient conditions
  • A department that integrates seamlessly with other areas of the hospital to access needed diagnostic and treatment services quickly.
  • Mercy Flight med-evac facilities to accommodate the airlifting of patients for critical care



SAFE Center

Department of Health approved SAFE programs and specifically trained health professionals will ensure that victims of sexual assault are provided with competent, compassionate and prompt care, while providing the most advances technology associated with DNA and other sexual assault forensic evidence collection and preservation.




Emergency Medicine