515 Main Street, Olean, New York 14760
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Olean General Hospital


Olean General Hospital Ranked in Top 5% of American Hospitals for Patient Safety

Posted on: 04/12/2013

Olean, NY – Olean General Hospital (OGH), a member of Upper Allegheny Health System, announced today that it has achieved Healthgrades’ 2013 Patient Safety Excellence Award™, according to Healthgrades, the nation’s leading online resource that helps consumers search, evaluate, compare and connect with physicians and hospitals. The distinction places Olean General Hospital within the top 5% of all hospitals for its excellent performance in safeguarding patients from serious, potentially preventable complications during their hospital stays.

Healthgrades’ 2013 Patient Safety Excellence Award™ recognizes 379 hospitals out of 4,729 hospitals nationwide that have the lowest occurrences of 13 of 14 serious, potentially preventable complications and adverse events during a patient’s hospital stay. 262 of those hospitals, which includes Olean General Hospital, achieved distinction to be recognized as the top 5% for their performance in patient safety.

When compared to hospitals performing in the bottom 5% for patient safety, Healthgrades Patient Safety Excellence Award™ recipients had three patient safety indicators showing the largest difference in observed to expected ratios. On average, patients treated in Patient Safety Excellence Award hospitals were also:

81% less likely to experience hip fracture following surgery compared to hospitals ranked in the bottom 5% in the nation[1]80% less likely to experience pressure sores or bed sores acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation170% less likely to experience a catheter-related bloodstream Infection acquired in the hospital compared to hospitals ranked in the bottom 5% in the nation1

“Healthgrades is one of the nation’s most respected hospital and physician consumer information sources,” said Timothy J. Finan, president and CEO of Olean General Hospital and Upper Allegheny Health System. “OGH was the only hospital in Southwestern New York State and one of only two hospitals in Western New York to earn this prestigious recognition,” he said.

“Patient safety has always been our top priority. Everyone at OGH is extremely proud of this achievement, which is an important indicator that Olean General Hospital provides safe, effective care to all its patients,” Mr. Finan said. “I am proud of the entire Olean General Hospital medical team for their collaborative and innovative work, which has earned the hospital this distinction from Healthgrades."

“Healthgrades report highlights the variation in hospital quality, both locally and across the nation, in order to show consumers that spending time on understanding hospital performance can be a matter of life and death,” said Evan Marks, EVP Informatics and Strategy, Healthgrades. “Consumers can be assured that a hospital that has been recognized with a Healthgrades 2013 Patient Safety Excellence Award has demonstrated an established commitment to patient safety.”

During the 2013 study period (2009-2011), Patient Safety Excellence Award hospitals showed better than expected performance in providing safety for patients in the Medicare population, as measured by objective outcomes (risk-adjusted patient safety indicator rates) across 13 of the 14 most common patient safety indicators, as defined by the Agency for Healthcare Research and Quality (AHRQ).

Olean General Hospital has made significant investments in improving patient safety and quality, including the employment of board fellowship trained intensivists in its ICU. Intensivists are physician specialists who provide full care to ICU patients. Fewer than 20 % of hospitals in the United States have intensivists directing their ICUs. National statistics show that ICUs managed by intensivists experience a 40 % reduction in mortality, as well as significantly shorter length of stays for ICU patients.

Other initiatives at OGH include the introduction of Smart Pumps, which automatically monitor and regulate intravenous patient medications; Troponin blood testing in the hospital’s ER, which significantly reduces testing time for patients presenting with chest pain; the recent introduction of a 128-slice CT scanner, which minimizes radiation dosage to the smallest amount appropriate for each patient. In conjunction with the Institute for Health Improvement (IHI), the hospital also participates in aggressive initiatives to prevent falls, adverse drug events, blood clots, infections (including MRSA), pressure ulcers, surgical site infections - specifically joint replacement infections, and influenza.

To view the full report, logon to

About Olean General Hospital

Olean General Hospital (OGH) is a member of the Upper Allegheny Health System (UAHS). Founded in 1912, OGH is a 186-bed acute-care community hospital located in Olean, New York. In addition to the hospital building itself, the OGH campus consists of the Mildred Milliman Outpatient Surgery Center, the Marie Lorenz Dialysis Center and the Louis A. Magnano Mercy Flight Center. Off campus facilities include the Mildred Milliman Radiation Medicine Center, a primary care center and laboratory collection station in Salamanca, New York and a primary care and dental center in Delevan, New York.

UAHS also includes Bradford Regional Medical Center in Bradford, Pennsylvania, a 107-bed acute care hospital. UAHS provides care to a service area with more than 160,000 individuals in Southwestern New York and Northwestern Pennsylvania.

About Healthgrades

Healthgrades, headquartered in Denver, Colorado, the leading online resource of comprehensive information about physicians and hospitals. More than 225 million visitors use the Healthgrades websites to search, evaluate, compare and connect with physicians and hospitals that best meet their treatment needs. Consumers are empowered through use of the Healthgrades proprietary information about clinical outcomes, satisfaction, safety, and health conditions to make more informed healthcare decisions and take action. For more information please visit and

[1] Statistics are based on Healthgrades application of QI Windows® Software (version 4.4), developed by the Agency for Healthcare Research and Quality (AHRQ)

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