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Olean General Hospital

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OGH presents July Star Award

Posted on: 07/31/2019

Anne Milligan, patient accounts representative, received Olean General Hospital’s July Star Award.

Milligan celebrated 30 years at OGH in July, starting her career at St. Francis Hospital in 1989. She is an outpatient Medicare biller and a mentor to her coworkers.

“She has a vast knowledge of billing and insurance regulations and takes the time to help train new employees. She is kind, patient and wonderful with the patients she deals with, taking the time to listen and resolve their billing problems. She is truly valued for her dedication to her job and the hospital. Anne is a regular volunteer for the annual Strawberry Festival as well as a volunteer at various other organizations in the community,” said Norine Jones, patient financial services patient accounts manager.

The Star Award is presented month¬ly to an employee who demonstrates outstanding performance and inspires the same in others. Employ¬ees are nominated by patients or coworkers for exceptional customer satisfaction, continuous performance improvement, teamwork, communication, ownership/account¬ability and excellence. Those nominated for the award are OGH’s “shining stars.”

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