515 Main Street, Olean, New York 14760
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Olean General Hospital


OGH honors volunteers

Posted on: 04/12/2019

Joyce and Bob Moser and Roger Lord were among Olean General Hospital volunteers who received special recognition during the hospital’s volunteer dinner this week.

Olean General Hospital honored its volunteers for their time and service to the hospital during a recognition dinner April 10 at Good Times of Olean.

Held during National Volunteer Week, which is April 7-13, the hospital recognized approximately 130 active volunteers who donated over 19,000 hours of service over the last year.

“The entire hospital celebrates and salutes our volunteers and extends our sincere thanks and appreciation for all of their tremendous support of Olean General Hospital,” said Timothy J. Finan, president and chief executive officer, Upper Allegheny Health System and Olean General Hospital.

“Our volunteers are truly amazing people. They give their time and support and with plentiful talents. They know that what they do makes a difference to someone they might not know. We are extremely lucky to have over 130 men and women of all ages giving back to our community hospital,” said Steve Jackson, president, Olean General Hospital Foundation.

“We are grateful to gather our amazing volunteers to honor their contributions throughout the year. Many do not work within the hospital’s walls. Some volunteers make baby hats and lap blankets and donate their time as well as the materials to make their beautiful creations which are given to babies born at OGH and to our subacute rehab patients. Each one of the donated items brings comfort and joy to the patients who receive them. The hard work and love that goes into them is truly appreciated,” said Crystal Kling, volunteer services coordinator, OGH.

Kling thanked all volunteers for their time and generosity but also noted a few special recognitions.

Doris Butinski has volunteered at OGH for 18 years. She’s worked in a variety of departments but currently delivers patients’ mail faithfully three days a week. She truly helps brighten the days of our patients, Kling said.

Roger Lord, “The Candy Man,” volunteers on Fridays. He has been a volunteer runner for the last 19 years picking up and delivering important documents and specimens from different departments throughout the hospital. Roger is known to stop in the gift shop and pick up bags of candy to deliver to different employees along his travels. He usually has a few trivia questions as well and tries and stump our employees. Roger brightens the day of everyone he meets,” Kling said.

Kling also recognized two volunteers who will be moving out of the area in a few months. Bob and Joyce Moser have donated over 5,000 hours of service over 27 years to OGH. They are instrumental in planning the Strawberry Festival, the auxiliary’s annual fundraiser. Mrs. Moser has served as the hospital’s auxiliary president for years and chaired the festival’s committee.

The day of the event you will find Mr. Moser cooking and serving hot dogs while Mrs. Moser makes her rounds keeping everyone on track and organized. In addition, they both serve as Eucharistic ministers and give communion to patients. Mrs. Moser also visits patients and offers to change out the wall art in their rooms with OGH’s Art Cart Program.

“The Mosers are two of the kindest people I know and have given so much of their time to Olean General. Their generosity and kind hearts have impacted so many over their years of service. They will be truly missed at OGH but we wish them the best in their new endeavors,” Kling said.

Volunteers of all ages and abilities provide a variety of services for the hospital including VanGogh drivers, greeter services, patient escorts, art cart, compassionate companion, and much more. For more information on volunteer opportunities at OGH, contact Crystal Kling at 716/375-6119 or

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